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I've followed these steps to attempt to ensure there was a problem.

1) Erased %appdata%

2) Restarted Minecraft

3) After loading to single player/multiplayer screen -> quit game

4) I downloaded and ran forge-1.10.2-12.18.1.2012-installer.jar (client)

5) selected "forge" in profiles

6) Clicked Play.

(no mods have yet been added)

 

It will load up to step 7 of the loading screen then give me the following crash report.  I have researched the issue on minecraftforum.net with no avail. I have also tried increasing the RAM (my computer has 24G).  I have increased it by changing -Xmx1G to -Xmx4G and changing -Xmn128M to -Xmn512M.  But, it still has the same error shown below.  Please let me know if anything else is needed. I would appreciate any help or suggestions!

 

Crash Report:

 

 

---- Minecraft Crash Report ----
// This doesn't make any sense!

Time: 7/12/16 7:04 PM
Description: Initializing game

java.lang.OutOfMemoryError: Java heap space
at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad$Builder.<init>(UnpackedBakedQuad.java:103)
at net.minecraftforge.client.model.ItemLayerModel.buildQuad(ItemLayerModel.java:369)
at net.minecraftforge.client.model.ItemLayerModel.buildSideQuad(ItemLayerModel.java:353)
at net.minecraftforge.client.model.ItemLayerModel.addSideQuad(ItemLayerModel.java:278)
at net.minecraftforge.client.model.ItemLayerModel.getQuadsForSprite(ItemLayerModel.java:221)
at net.minecraftforge.client.model.ItemLayerModel.bake(ItemLayerModel.java:126)
at net.minecraftforge.client.model.ModelLoader$VanillaModelWrapper.bake(ModelLoader.java:538)
at net.minecraftforge.client.model.ModelLoader.func_177570_a(ModelLoader.java:182)
at net.minecraft.client.renderer.block.model.ModelManager.func_110549_a(ModelManager.java:28)
at net.minecraft.client.resources.SimpleReloadableResourceManager.func_110544_b(SimpleReloadableResourceManager.java:132)
at net.minecraft.client.resources.SimpleReloadableResourceManager.func_110541_a(SimpleReloadableResourceManager.java:113)
at net.minecraft.client.Minecraft.func_110436_a(Minecraft.java:755)
at net.minecraftforge.fml.client.FMLClientHandler.finishMinecraftLoading(FMLClientHandler.java:338)
at net.minecraft.client.Minecraft.func_71384_a(Minecraft.java:520)
at net.minecraft.client.Minecraft.func_99999_d(Minecraft.java:351)
at net.minecraft.client.main.Main.main(SourceFile:124)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:483)
at net.minecraft.launchwrapper.Launch.launch(Launch.java:135)
at net.minecraft.launchwrapper.Launch.main(Launch.java:28)


A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at net.minecraftforge.client.model.pipeline.UnpackedBakedQuad$Builder.<init>(UnpackedBakedQuad.java:103)
at net.minecraftforge.client.model.ItemLayerModel.buildQuad(ItemLayerModel.java:369)
at net.minecraftforge.client.model.ItemLayerModel.buildSideQuad(ItemLayerModel.java:353)
at net.minecraftforge.client.model.ItemLayerModel.addSideQuad(ItemLayerModel.java:278)
at net.minecraftforge.client.model.ItemLayerModel.getQuadsForSprite(ItemLayerModel.java:221)
at net.minecraftforge.client.model.ItemLayerModel.bake(ItemLayerModel.java:126)
at net.minecraftforge.client.model.ModelLoader$VanillaModelWrapper.bake(ModelLoader.java:538)
at net.minecraftforge.client.model.ModelLoader.func_177570_a(ModelLoader.java:182)
at net.minecraft.client.renderer.block.model.ModelManager.func_110549_a(ModelManager.java:28)
at net.minecraft.client.resources.SimpleReloadableResourceManager.func_110544_b(SimpleReloadableResourceManager.java:132)
at net.minecraft.client.resources.SimpleReloadableResourceManager.func_110541_a(SimpleReloadableResourceManager.java:113)
at net.minecraft.client.Minecraft.func_110436_a(Minecraft.java:755)
at net.minecraftforge.fml.client.FMLClientHandler.finishMinecraftLoading(FMLClientHandler.java:338)
at net.minecraft.client.Minecraft.func_71384_a(Minecraft.java:520)

-- Initialization --
Details:
Stacktrace:
at net.minecraft.client.Minecraft.func_99999_d(Minecraft.java:351)
at net.minecraft.client.main.Main.main(SourceFile:124)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:483)
at net.minecraft.launchwrapper.Launch.launch(Launch.java:135)
at net.minecraft.launchwrapper.Launch.main(Launch.java:28)

-- System Details --
Details:
Minecraft Version: 1.10.2
Operating System: Windows 10 (amd64) version 10.0
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
Memory: 30845928 bytes (29 MB) / 255066112 bytes (243 MB) up to 255066112 bytes (243 MB)
JVM Flags: 8 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M -XX:MaxPermSize=256m -Xmx256M
IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
FML: MCP 9.32 Powered by Forge 12.18.1.2012 3 mods loaded, 3 mods active
States: 'U' = Unloaded 'L' = Loaded 'C' = Constructed 'H' = Pre-initialized 'I' = Initialized 'J' = Post-initialized 'A' = Available 'D' = Disabled 'E' = Errored
UCHIJA	mcp{9.19} [Minecraft Coder Pack] (minecraft.jar) 
UCHIJA	FML{8.0.99.99} [Forge Mod Loader] (forge-1.10.2-12.18.1.2012.jar) 
UCHIJA	Forge{12.18.1.2012} [Minecraft Forge] (forge-1.10.2-12.18.1.2012.jar) 
Loaded coremods (and transformers): 
GL info: ' Vendor: 'Intel' Version: '4.0.0 - Build 10.18.10.4358' Renderer: 'Intel(R) HD Graphics 4000'
Launched Version: 1.10.2-forge1.10.2-12.18.1.2012
LWJGL: 2.9.4
OpenGL: Intel(R) HD Graphics 4000 GL version 4.0.0 - Build 10.18.10.4358, Intel
GL Caps: Using GL 1.3 multitexturing.
Using GL 1.3 texture combiners.
Using framebuffer objects because OpenGL 3.0 is supported and separate blending is supported.
Shaders are available because OpenGL 2.1 is supported.
VBOs are available because OpenGL 1.5 is supported.

Using VBOs: Yes
Is Modded: Definitely; Client brand changed to 'fml,forge'
Type: Client (map_client.txt)
Resource Packs: 
Current Language: English (US)
Profiler Position: N/A (disabled)
CPU: 8x Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz

 

 

Launcher Log:

 

[19:03:32 INFO]: Launching game
[19:03:32 INFO]: Unpacking natives to C:\Users\imckee\AppData\Roaming\.minecraft\versions\1.10.2-forge1.10.2-12.18.1.2012\1.10.2-forge1.10.2-12.18.1.2012-natives-3240153856153
[19:03:32 INFO]: Launching in C:\Users\imckee\AppData\Roaming\.minecraft
[19:03:32 INFO]: Half command: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M -XX:MaxPermSize=256m -Dos.name=Windows 10 -Dos.version=10.0 -Djava.library.path=C:\Users\imckee\AppData\Roaming\.minecraft\versions\1.10.2-forge1.10.2-12.18.1.2012\1.10.2-forge1.10.2-12.18.1.2012-natives-3240153856153 -cp C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\minecraftforge\forge\1.10.2-12.18.1.2012\forge-1.10.2-12.18.1.2012.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\minecraft\launchwrapper\1.12\launchwrapper-1.12.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\ow2\asm\asm-all\5.0.3\asm-all-5.0.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\jline\jline\2.13\jline-2.13.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\typesafe\akka\akka-actor_2.11\2.3.3\akka-actor_2.11-2.3.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\typesafe\config\1.2.1\config-1.2.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-actors-migration_2.11\1.1.0\scala-actors-migration_2.11-1.1.0.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-compiler\2.11.1\scala-compiler-2.11.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\plugins\scala-continuations-library_2.11\1.0.2\scala-continuations-library_2.11-1.0.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\plugins\scala-continuations-plugin_2.11.1\1.0.2\scala-continuations-plugin_2.11.1-1.0.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-library\2.11.1\scala-library-2.11.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-parser-combinators_2.11\1.0.1\scala-parser-combinators_2.11-1.0.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-reflect\2.11.1\scala-reflect-2.11.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-swing_2.11\1.0.1\scala-swing_2.11-1.0.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\scala-lang\scala-xml_2.11\1.0.2\scala-xml_2.11-1.0.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\lzma\lzma\0.0.1\lzma-0.0.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.6\jopt-simple-4.6.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.5.2\vecmath-1.5.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\mojang\netty\1.6\netty-1.6.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\oshi-project\oshi-core\1.1\oshi-core-1.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\java\dev\jna\jna\3.4.0\jna-3.4.0.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\java\dev\jna\platform\3.4.0\platform-3.4.0.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.6\jopt-simple-4.6.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\paulscode\libraryjavasound\20101123\libraryjavasound-20101123.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.23.Final\netty-all-4.0.23.Final.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\17.0\guava-17.0.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.3.2\commons-lang3-3.3.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.22\authlib-1.5.22.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\com\mojang\realms\1.9.3\realms-1.9.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-compress\1.8.1\commons-compress-1.8.1.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpclient\4.3.3\httpclient-4.3.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\commons-logging\commons-logging\1.1.3\commons-logging-1.1.3.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpcore\4.3.2\httpcore-4.3.2.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\it\unimi\dsi\fastutil\7.0.12_mojang\fastutil-7.0.12_mojang.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl\2.9.4-nightly-20150209\lwjgl-2.9.4-nightly-20150209.jar;C:\Users\imckee\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.4-nightly-20150209\lwjgl_util-2.9.4-nightly-20150209.jar;C:\Users\imckee\AppData\Roaming\.minecraft\versions\1.10.2\1.10.2.jar net.minecraft.launchwrapper.Launch
[19:03:32 INFO]: Looking for orphaned versions to clean up...
[19:03:32 INFO]: Looking for old natives & assets to clean up...
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: java.io.IOException: Stream closed
[19:04:27 ERROR]: Game ended with bad state (exit code -1)
[19:04:27 INFO]: Ignoring visibility rule and showing launcher due to a game crash
[19:04:27 INFO]: Crash report detected, opening: C:\Users\imckee\AppData\Roaming\.minecraft\crash-reports\crash-2016-07-12_19.04.27-client.txt
[19:04:27 INFO]: Deleting C:\Users\imckee\AppData\Roaming\.minecraft\versions\1.10.2-forge1.10.2-12.18.1.2012\1.10.2-forge1.10.2-12.18.1.2012-natives-3240153856153
[19:04:27 WARN]: Couldn't delete C:\Users\imckee\AppData\Roaming\.minecraft\versions\1.10.2-forge1.10.2-12.18.1.2012\1.10.2-forge1.10.2-12.18.1.2012-natives-3240153856153 - scheduling for deletion upon exit
[19:04:27 INFO]: Reported crash to Mojang (ID 0) 

 

 

Posted
JVM Flags: 8 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M -XX:MaxPermSize=256m -Xmx256M

 

Java is picking up the

-Xmx256M

argument from somewhere, limiting the memory to 256 MB.

 

Do you have the

_JAVA_OPTIONS

environment variable set? If so, delete it.

Please don't PM me to ask for help. Asking your question in a public thread preserves it for people who are having the same problem in the future.

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