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Downtime-Time Frame


Leviathanv9

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14 minutes ago, diesieben07 said:

As far as I know, this is related to the server host, not anything on Forge's end.

So, there is nothing we can do or give you a time frame on.

Is there a number we can contact or a website we can go to in order to inquire about issues with outages or something? Alternatively it could be something as simple as incorrect file permissions on the files the server needs to serve to its users. Perhaps if we could get into contact with whoever owns/manages the host of this websites server then we would be able to solve the issue instead of just waiting around to play our packs.

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2 minutes ago, diesieben07 said:

Trust me, it is known. It will be fixed when it is fixed.

And when will that be? The server host should have given an estimated time for it to be fixed. Unless the staff here simply has no idea what the problem is, how to fix it, how to report it, or how to get a workaround up and running?

 

As users of this product (and even donators/contributors), we should be told at least an estimated time frame until everything is in working order again.

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