my friend cant move in the game

[diablo184]

hi my friend went to log onto minecraft today after a windows update and she can no longer move in game she can use mouse buttons and she can hit the esc key, we tried changing movement bindings and that did not help does anyone know how we could fix this, i was unable to post on the normal mc forums the new thread option is not there for me 

[MDW01]

• Does the issue happen with vanilla Minecraft?
• Have you tried a different keyboard?
• Are your drivers updated?

[edwardcgreen]

Were you able to solve the issue?