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failure to install libraries

NaturalNoob350
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NaturalNoob350 Tree Puncher

NaturalNoob350

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I am trying to help my friend install forge for the first time because he barely knows anything about pcs. he doesnt even know how to navigate the file explorer. Now the thing is we were doing a call with share screen on google hangouts and when i directed him to go to the forge website, i started to ask him for a username and password which i thought was weird so i told him to close out of it

 

So i made a google drive link to a forge that i already install so he could download it from there.

 

The problem? when he tries to install it it says something like "failure to install libraries". I haven't ever come across that error so i didn't know how to fix it.

 

So my question is does it require certain specs or do i have to download it from the main website. Also how do i fix it lol

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