disconected

[SixtySeven123]

I started a forge server on shockbyte and everyone else has been able to connect just fine 12 people but one person keeps getting disconnected even though she is connecting to the server I can see it in the console we checked she had the right mods and everything

 

here is the log

15.08 00:56:15 [Server] Netty Epoll Server IO #3/INFO [FML]: Client protocol version 2
15.08 00:56:15 [Server] Netty Epoll Server IO #3/INFO [FML]: Client attempting to join with 35 mods : minecraft@1.12.2,flansmod@5.5.2,buildcraftlib@7.99.24.6,ancientwarfarestructure@1.12.2-2.7.0.772,theoneprobe@1.4.28,tesla@1.0.63,flansmodapocalypse@1.0,biomesoplenty@7.0.1.2444,redstoneflux@2.1.1,baubles@1.5.2,buildcraftsilicon@7.99.24.6,buildcraftenergy@7.99.24.6,jei@4.15.0.296,ancientwarfarenpc@1.12.2-2.7.0.772,buildcrafttransport@7.99.24.6,mekanism@1.12.2-9.8.3.390,ancientwarfarevehicle@1.12.2-2.7.0.772,ic2@2.8.220-ex112,buildcraftbuilders@7.99.24.6,mcp@9.42,ancientwarfare@1.12.2-2.7.0.772,lunatriuscore@1.2.0.42,buildcraftfactory@7.99.24.6,ctm@MC1.12.2-1.0.2.31,FML@8.0.99.99,structurize@1.12.2-0.10.277-RELEASE,ancientwarfareautomation@1.12.2-2.7.0.772,minecolonies@1.12.2-0.11.804-RELEASE,icbmclassic@1.12.2-3.3.0.63,buildcraftcompat@7.99.24.6,waila@1.8.26,forge@14.23.5.2847,codechickenlib@3.2.3.358,buildcraftcore@7.99.24.6,buildcraftrobotics@7.99.24.6
15.08 00:56:15 [Server] Netty Epoll Server IO #3/INFO [CodeChickenLib-ConfigSync]: Skipping config sync, No mods have registered a syncable config.
15.08 00:56:16 [Disconnect] User [minecraft/NetHandlerPlayServer]: Sprkz has disconnected, reason: Disconnected
15.08 00:56:16 [Server] Server thread/INFO [minecraft/DedicatedServer]: Sprkz left the game